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  • F: 0845 5086387
  • Iles Systems Ltd

  • Managed IT Services

  • Our comprehensive IT support contracts provide you with all the advantages of an in-house IT department, without the expense and hassle of employing someone. You can rest assured that your IT is in expert hands, while you get on with running your business.

    So how does it work?

    Our expert team of IT service engineers and support staff will proactively monitor and manage your critical systems to
    make sure that everything is working smoothly and that your business is able to function properly. As (remote) system administrators ISL can quickly address any problems that arise, giving you the time and energy to focus on what you do best.

    We will keep in regular contact with you to make sure everything is working properly, and when problems do arise we will deal with them
    straight away. We will ensure all your communications and business information is safe and secure, giving you complete peace of mind.

    If you can't manage IT, ISL can!

  • Managed IT Services Include

  • Unlimited Phone Support

  • Call us if you have a problem

  • Unlimited Remote Support

  • Where ever you are, in your office, hotel or
    on the road. As long as you are connected to
    the internet we can troubleshoot and resolve
    most problems with your computer without
    having to visit you.

  • 24hr Server Monitoring

  • Our software monitors your servers 24/7 and
    alerts us by email to most problems as they occur.

  • Monthly Server Health Checks

  • Every month we carry out an extensive check of
    all of your servers, this can help us identify problems
    before they happen which otherwise may have a
    detrimental effect on your business.

  • Discounted Rate for On-Site support

  • Sometimes an on-site visit is necessary be it to install
    new hardware or rectify a problem that just isn't possible
    to resolve remotely.

  • Ad-Hoc IT Services

  • If you don't feel the need for a service contract or just wish to try Iles systems Ltd services before you commit you can use our Ad-Hoc IT services.

  • Service Level Agreements

  • You don't have to be a large organisation to enjoy the benefits of an SLA. ISL offers SLA's for the single user and home office.

  • For a fixed fee we will provide you with unlimited remote and telephone support as well as a discounted rate should we ever need to make an on-site visit

  • Be reassured that help is just a phone call away.

  • For more details on these IT services please contact us